Tariff Surcharge Cancellation & Refund Notice

Good News! Starting May 15, Meet One officially removes the extra tariff fee — and refunds are on the way.

🎉 What’s Changing?

Thanks to recent tariff policy changes, we are excited to announce:

• Effective May 15, the tariff surcharge is officially cancelled.
• For customers who placed orders between April 15 and May 15, we’re automatically refunding the surcharge.

💰 Who Will Get a Refund?

✅ If you paid a tariff surcharge on an order placed between April 15 – May 15, you qualify for a full refund of that fee.
No action is needed — we’ve got you covered.

⏳ When Will I Receive It?

• Refunds are being processed in daily batches
• Allow 5–10 business days for our processing
• Plus 7–10 business days for your bank to finalize the transfer
• All refunds will be completed by end of May

🙏 Please Be Patient

Because of the high volume of orders, we kindly ask that you do not contact customer service about this process unless:

You haven’t received your refund by early June.

If that happens, we’re happy to help! Just reach out via support@meetonetrike.com.

❤️ Thank You

While we’re excited about the policy shift, we want to be transparent: Meet One is still absorbing a sizable extra share of import costs.

We truly value your support and want to keep delivering the best experience at the fairest price. Your trust means everything to us, and we’ll keep working hard to earn it every day.

Stay tuned for more updates, and ride on with confidence!